Question 1

Q: Is this website a platform for e-referrals?

Answer

Not at this point. Currently the website does not connect referrals between providers. It does not contain any patient information. It provides detailed practice information of health care providers, programs and services for the publics to review.

Question 2

Q: Is there any fee to register in this website?

Answer

All health resources are free for access.

For two-week access to the detailed health care directory, there is a fee of $10.99. Although your account will be deactivated after two weeks, you are able to reactivate it anytime for another access.

As our member, we are providing personal assistance to find your care. If you are not able to land on an answer in the directory, it's our expertise to search for you. It's never just a "No Result".

Question 3

Q: What is the difference between doing the search in this website than doing google search?

Answer

This website is a platform that centralizes health care information. Information is organized in a concise way. Users can avoid the hassles of screening through google results and digging through layers in a particular website. Users can easily spot the information by their needs through our advanced search.

Question 4

Q: What to do if I cannot find a match through the search?

Answer

As our members, you can use E-Secretary personal assistance when no answer is found or when furthur resources are needed. It's never a "No Result".

Couple tips on increasing your success rate: Delete the space prompted with the auto-spell word on smart phone, as it will confuse the search by city; Try different ways of entering the key words, like "high blood pressure" or "high blood tension"; "Carpal Tunnel Syndromes" or "CTS"; Try to search by specialty only, as sometimes their highlight of practice may not match the keywords you search.

Question 5

Q: What to do if I see a content error?

Answer

Thank you for helping us with the accuracy. Please submit your findings through Contact Us, we will verify the information and update it as soon as possible.

Question 6

Q: What if I have come across some useful information and want to share with the public?

Answer

It would be wonderful to collect more useful health care information. Please send it through Contact Us, we will verify the information and add it onto our database as soon as possible. We thank you in advance.

Question 7

Q: Can I rate or comment on a certain doctor in the website?

Answer

Unfortunately, our website does not provide any function of commenting or rating on health care providers/programs/services. All listed information does not represent any preference from MedTimeSaber.

Question 8

Q: Is it the best resource for my health care planning?

Answer

Although we strive to provide the detailed and up-to-date health care information, we strongly recommend you to consult with your health care providers prior to making any decision. Know your situation first, then compare the options between different resources, then make your decision for your need.

Question 9

Q: How often is your information updated?

Answer

Health care providers who are registered with the website will update the practice information at their own pace, though we will periodically remind providers to refresh the account or update their practices. The "Profile Updated On" will be shown at the buttom of the profile page to reflect when the information is lastly changed.

Question 10

Q: What is your Privacy Policy

Answer

Please click on the link to see our Privacy Policy.

Privacy Policy

Question 11

Q: What is your Terms of Use Policy?

Answer

Please see the link below for terms of use.

Terms of Use Policy