Health Care Providers FAQs

Q: Is this website a platform for e-referrals?

Not at this point. Currently the website does not connect referrals between providers. It does not contain any patient information. It provides detailed practice information of health care providers, programs and services for publics to review.

Q: What benefits will my office receive from this website?

Enjoy the convenience of managing your practice information and the easy access to other's. Receive help from E-Secretary when no answer is found or when furthur resources are needed. It's never a "No Result". Office can run efficiently with less phone calls, back and forth clarifications, chasing required results. Triage process can be faster. By posting your estimated wait list of non-urgent referrals, this will help reduce the pressure from the high demand practice, or help build up your practice in a quicker way.

Q: What if I open my new practice, move or join in more locations?

This website will be the perfect tool to build your practice. To announce your new/updated practice electronically, you save your budget and time on mailing newsletters and faxing notice to your colleagues. It's the quickest way to present your practice to the public.

Q: What to do if I see a content error?

Thank you for helping us with the accuracy. Please submit your findings through Contact Us, we will verify the information and update it as soon as possible.

Q: What if my office has come across some useful information and wants to share with other colleagues?

It will be wonderful to collect more useful health care information from various channels. Please send it through Contact Us, we will verify the information and add it in as soon as possible. We thank you in advance.

Q: What is your Privacy Policy?

Please see the link below for our privacy policy.

Q: What is your Terms of Use Policy?

Please click the link below to see our Terms of Use Policy.

Q: Is there any fee to register my practice?

No. This website is free for medical providers.

Q: What is the difference between doing the search in this website than doing google search?

This website is a platform that centralizes health care information. Information is organized in a concise way. Users can avoid the hassles of screening through google results and digging through layers in a particular website. Users can easily spot the information by their needs through our advanced search.

Q: Does the publics able to rate or comment on my practice?

No. This website does not provide any function of commenting or rating on health care providers/programs/services. All listed information does not represent any preference from MedTimeSaber.

Q: What to do if I cannot find a match through the search?

As our members, you can use E-Secretary personal assistance when no answer is found or when furthur resources are needed. It's never a "No Result".

Couple tips on increasing your success rate: Delete the space prompted with the auto-spell word on smart phone, as it will confuse the search by city; Try different ways of entering the key words, like "high blood pressure" or "high blood tension"; "Carpal Tunnel Syndromes" or "CTS"; Try to search by specialty only, as sometimes their highlight of practice may not match the keywords you search.

Q: Why is my practice information shown on the website prior to my registration?

Currently, there are some practice information of health care providers and health care programs existing in this website. It is collected through work experience and online research (publicly known). There is no confidential information included. You are welcome to join us to replace your current information and help us expand the health care information database.

Q: How to manage my account properly?

We recommend your office to provide the practice information as detailed as possible. The accuracy and detailed descriptions will help our Advanced Search to pick up your clinic information promptly. Don't forget to update your account with any little changes or office announcement.